FREQUENTLY ASKED QUESTIONS
We specialise in bespoke Word Press websites for creative and non-techie businesses and organisations. Our all-on-one solution is flexible and powerful – and it means that you won’t need to worry about any missing pieces or feel overwhelmed by the plethora of options out there. With our expertise in technology, business and marketing strategies – and our understanding of how creative minds work – we can guide you through the process without confusion or overwhelm. And before you know it, you can have a uniquely designed website made to take you to the next level.
What's the process?
In just 5 steps we can take you from having a vague idea to website completion. And because we believe in partnership and team, we can be in it with you for the long haul too.
With a strategic consultation or discovery meeting we will explore your potential & uncover your brief.
With design we'll structure your information & map out what your users will want & what you will need them to do.
Then we'll action your website build & turn your ideas into a beautiful & highly functioning website, as unique as you are.
Once built we will test your site. Then when you are ready, we will hit the go button & your brand new website will go live!
And because technology evolves & businesses grow, we can be there to fix any breaks and edit any updates.
Do I really need a website?
You might be just beginning your journey and wondering whether you really need a website. The truth is many people launch without a website and even more hack together a temporary site of sorts. But many endeavours struggle and fail. If you are serious about what you do and intend to be in it for the long haul – you will most certainly need a website that is strategic and results-driven. What you don’t need is the overwhelm or stress. Maximise the return on all your hard work, energy and time so far and find out why a website so powerful in our blog “Do you really need a website?”
Why don't I build it myself?
You most certainly can! I have no doubt that there’s nothing you can’t do and with all the latest tools and technologies that exist there are no limits and so much is possible! But to create something great, it will always take time, energy and expertise and the wisest people consider how much of these things they actually have. Time is so precious. Don’t make the mistake of doing things that zap your momentum, frustrate or exhaust you, or take you away from the very reasons you are doing all this in the first place. Time is one of the rare things in life that we can never get back. So don’t devalue yours.
What will it cost?
Website costs vary considerably – from D.I.Y. templates for hobbyists to hundreds of thousands for elite-businesses. At mitsgriffin we only design bespoke websites with every project tailor-made. Because of this, we work on a value-based system where your investment will depend on your unique set of business requirements. We won’t comprise on quality or ethics and with over 10+ year experiential business knowledge and over 30+ years of coding expertise, we aspire to create sites that are as individual and stunning as you are. For a project proposal with strategy, timings and your investment outlined, fill in our project application form and we’ll be in touch.
Will it take a long time?
The time it takes to create a website depends on the complexity of your site and the quality and quantity of content that you have ready to go. If you have all your content ready to hand over and in the format we need, we can design and build a simple website within two weeks. For bigger and more complex projects we will schedule in dedicated time because high performance and efficiency matters.
What if I'm not techie?
You won’t need to feel embarrassed with us! And it won’t matter if you haven’t a clue about technology because we do! We offer all our clients a non-geeky strategic consultation so that you can make informed decisions with understanding and confidence no matter how out of your depth you might feel at first!
What about on-going support?
We believe in partnerships which is why we offer every client our on-going support. You can cancel at any time but it it we will keep your hosting and domain name in check and updated, and we will continuously maintain and fix your website so that it’s always accessible and working. And because things change, you can have access to a monthly set of edits and updates so your website can stay relevant and fresh. Say goodbye to expensive tweaks or slowly watching your website degrade, and say goodbye to the risk of hackers and changes in website technology that can leave your site broken and vulnerable. Click here for more information on our different support plans and their prices.
What is hosting?
Just as our physical land is often divided up and stewarded by land-owners; in the digital realm, digital land and space is divided up and stewarded by its digital landlords: the hosting companies. If you’d like to learn more about hosting check out our blog post The Digital World is a bit like the Real World. And if you’d like to find out more about a hosting company which has consistently been rated as one of THE BEST in the industry year-in, year-out, check out Site Ground.
What are domain names?
Just as we find and locate one another through postal addresses in the real world, in the digital world, our digital addresses are called URLs (Uniform Resource Locators). They often look a bit like this http://domain-name.com and they actually work more like PO BOX addresses (addresses that are associated with you but can be physically located anywhere). Awesomely in the digital world you can change your digital landlord (hosting) without changing your address. Your domain name is the unique part of your digital address. If you’d like to learn more check out our blog post The Digital World is a bit like the Real World.
Can you sort hosting & domain?
Although we are not a hosting company, we will organise your hosting and domain name (or domain transfer) so you won’t need to. All the hosting we organise is WordPress managed (specially developed for WordPress websites) and optimised so your website remains fast, secure and legally compliant.
What about email?
We can even set up your business email address so you can be uber-professional right from the word go. And if you have G-Suite we can link the two with our techie expertise.
Can you design logos & content?
We absolutely can!! Depending on your requirements we can help create bespoke graphics, artwork and copy (text), and we can safely source stock images that are copy-right compliant. We collaborate with professional copy-writers, branding specialists, PR consultants, photographers and graphic/logo designers and when you work with us you have access to our highly expert network.
What if my business changes?
Sometimes businesses develop rapidly and it’s not unusual to need website development after the first year. Website development goes beyond typing minor edits and tweaks, and might include – but is not be limited to – website re-structuring, the addition of multiple pages or functionality, or business re-branding. Maybe your first site was a blog and you are thinking of expanding it into a high-tech information website, or perhaps you have an information site but want to venture into E-Commerce, or maybe you have an E-commerce site but are thinking of stepping into the realm of Knowledge-commerce or Memberships. We can expand your website because we’ll already be up to speed on its inner workings and there really won’t be any limits to how far you could go. Website development is charged as a stand-alone project so get in touch and we’ll strategically walk-through your requirements and latest brief and send you a project proposal with time scales and costings.
Will my site be legal?
Absolutely! You’d be shocked at how many aren’t! We can even template your legal documents because all UK websites must be compliant with UK and EU law. Failure to comply can result in both civil and criminal liability and the penalties are not only detrimental and embarrassing to your branding but they can be financially costly too. At worse you could end up with a criminal record or even imprisonment! For more information on what your website needs to be legal check out our blog Is your Website Legal?
Can you create E-commerce?
Yep we can! And not just E-commerce – we can also create information sites, blogging websites, Knowledge-commerce and Membership websites too.
Will my site work on mobiles?
Seriously every website should. All our websites are responsive and optimised so they will work on any device. And because accessibility is a legal requirement, we work hard on making every site highly accessible to screen readers too!
What about search engine optimisation?
SEO stands for Search Engine Optimisation and is all about getting your website seen. When people search for information using search engines like Google, the search engines will look for sites that are the most relevant. There are many aspects that go into making your website relevant (from on-page SEO, off-page SEO and technical SEO), but one of the most important things is the copy (aka words) on your website. Here, content is the key. For more information on SEO check out our blog The Secret Behind SEO.
What is CMS?
What's a strategic consultation?
We offer our expertise upfront so you can build on the right foundations right from the start. Our strategic consultation involves a meet up (or a call) where we will systematically go through your business needs. Lasting 45 minutes, we’ll then be able to draw up a proposal with a bespoke solution that will tick all your boxes and be uniquely tailored for you.
What's a discovery workshop?
Sometimes you might not be certain on what your business needs are for this moment in time. This is when we might offer you a discovery workshop where we can help you to develop your overall Online Marketing Strategy. We’ll explore your why, what, who, how and market-place – and your own lead generation processes and tools. As a stand-a-lone workshop, you will then be able to confidently take your next step, with or without us.