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FREQUENTLY ASKED QUESTIONS

All the best people have questions.

How much does a website cost?

Website costs vary considerably – from D.I.Y. templates for hobbyists to hundreds of thousands for elite-businesses. At mitsgriffin we only design Pro WordPress websites with Pro-tools and every project tailor-made. Because of this, we work on a value-based system where your investment will depend on your unique set of business requirements. Typically our websites will require an investment from £5995-£9995. If you need a first website we have a rapid launch package from £1995. We won’t comprise on quality or ethics and with over 10+ year experiential business knowledge and over 30+ years of coding expertise, we aspire to create sites that are as individual and stunning as you are. For a project proposal with strategy, timings and your investment outlined, fill in our project application form and we’ll be in touch.

What is possible?

With Word Press so much is possible from first websites to advanced sites optimised for eCommerce or Knowledge-commerce as well as marketplace platforms. You could even create your own social media platform or directory website. Our speciality is in authority building websites, memberships and learning management sites. Although we also have experience in building eCommerce sites we do not specialise in those which have an extensive inventory. One of the best things about building your own website, is that additional functionality can be incorporated reducing your need to buy into third party platforms. For example, you can create your own booking and appointments system, as well as complex marketing funnels that connect with any CRM platform you might be using to manage your email campaigns.

What's the process?

In just 5 steps we can take you from having a vague idea to website completion. And because we believe in partnership and team, we can be in it with you for the long haul too. 

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CONSULT

With a strategic consultation or discovery meeting we will explore your potential & uncover your brief.

DESIGN

With design we'll structure your information & map out what your users will want & what you will need them to do.

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CREATE

Then we'll action your website build & turn your ideas into a beautiful & highly functioning website, as unique as you are.

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TEST

Once built we will test your site. Then when you are ready, we will hit the go button & your brand new website will go live!

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SUPPORT

And because technology evolves & businesses grow, we can be there to fix any breaks and edit any updates.

Do I really need a website?

You might be just beginning your journey and wondering whether you really need a website. The truth is many people launch without a website and even more hack together a temporary site of sorts. But many endeavours struggle and fail. If you are serious about what you do and intend to be in it for the long haul – you will most certainly need a website that fits into a bigger marketing plan and is strategic and results-driven. What you don’t need is the overwhelm or stress. Maximise the return on all your hard work, energy and time and find out why a website so powerful in our blog “Do you really need a website?”

Why don't I build it myself?

You most certainly can! We have no doubt that there’s nothing you can’t do and with all the latest tools and technologies that exist there are no limits and so much is possible! But to create something great always take time, energy and expertise. Time is one of the rare things in life that we can never get back. So don’t devalue yours. Use yours wisely and don’t make the mistake of doing things that zap your momentum, exhaust you, or take you away from your big goals by getting your unintentionally side-tracked.  

Will it take a long time?

The time it takes to create a website depends on the  complexity of your site. We can typically design and build a website within 6 weeks. For bigger and more complex projects we will schedule in dedicated time.

What if I'm not techie?

You won’t need to feel embarrassed with us! And it won’t matter if you haven’t a clue about technology because we do! We offer all our clients a non-geeky strategic consultation so that you can make informed decisions with understanding and confidence no matter how out of your depth you might feel at first!

What about on-going support?

We believe in partnerships which is why we offer every client our on-going support. Say goodbye to the high risk of hackers and changes in website technology that can leave your site broken and vulnerable. Unlike third party platforms where hosting and maintenance is hidden in on-going fees, with WordPress websites these additional fees are made explicit in web support and care plans. Our support plans require an investment from £99/month. For more information on what is included and why, check out our page on on-going support.

What is hosting?

Just as our physical land is often divided up and stewarded by land-owners; in the digital realm, digital land and space is divided up and stewarded by its digital landlords: the hosting companies. If you’d like to learn more about hosting check out our blog post The Digital World is a bit like the Real World. And if you’d like to find out more about a hosting company which has consistently been rated as one of THE BEST in the industry year-in, year-out, check out Site Ground.

What are domain names?

Just as we find and locate one another through postal addresses in the real world, in the digital world, our digital addresses are called URLs (Uniform Resource Locators). They often look a bit like this http://domain-name.com and they actually work more like PO BOX addresses (addresses that are associated with you but can be physically located anywhere). Awesomely in the digital world you can change your digital landlord (hosting) without changing your address. Your domain name is the unique part of your digital address. If you’d like to learn more check out our blog post The Digital World is a bit like the Real World.

Can you sort hosting & domain?

All our packages include hosting but it’s best if you invest in your domain name individually. This is so it’s registered under your name (not ours) since in time it could be an extremely valuable business asset. We recommend NameCheap as a fast and easy way to purchase a domain name and you can learn more about them here www.namecheap.com.

All the hosting we organise is WordPress managed (specially developed for WordPress websites) and optimised so your website remains fast, secure and legally compliant. We specialise in premium, cloud and PCI compliant hosting with SSL certification (data encryption for security).

What about email?

We can even help you to set up your business email address so you can be uber-professional right from the word go. Email can be quite a beast! But we recommend investing a little with a reputable company. We always recommend Google Workspaces to our clients because it’s fairly priced but comes with some great features. You can explore Google Workspaces for email here at https://workspace.google.co.uk/

Can you design logos & content?

We can! Depending on your website requirements we can create bespoke graphics, artwork and copy (text) so you don’t suddenly need to find further help or transform into a content creator if you’d rather not. As part of our network and strategic partnership of likeminded businesses, we collaborate with amazing graphic and logo designers. No need to search and worry about who to trust. We have you covered!

What if my organisation changes?

Organisations do and are meant to over time. This is why we offer a strategic consultation at the end of every 6 month period so you can make an informed decision of what to do next. And of course, we’d be delighted if you’d like to partner with us further. Just so you know, website development is charged as a stand-alone  project where we’ll strategically walk-through your requirements and latest brief and send you a project proposal with time scales and costings.

Will my site be legal?

Absolutely! You’d be shocked at how many aren’t! We can even template your legal documents because all UK websites must be compliant with UK and EU law. Failure to comply can result in both civil and criminal liability and the penalties are not only detrimental and embarrassing to your branding but they can be financially costly too. At worse you could end up with a criminal record or even imprisonment! For more information on what your website needs to be legal check out our blog Is your Website Legal?

Can you create E-commerce?

Yep we can! And not just E-commerce – we can also create information sites, blogging websites, Knowledge-commerce and Membership websites too. 

Will my site be mobile-friendly?

Seriously every website should. All our websites are responsive and optimised so they will work on any device. And because accessibility is a legal requirement, we work hard on making every site highly accessible to screen readers too!

What about search engine optimisation?

SEO stands for Search Engine Optimisation and  is all about getting your website seen. When people search for information using search engines like Google, the search engines will look for sites that are the most relevant.  There are many aspects that go into making your website relevant (from on-page SEO, off-page SEO and technical SEO), but one of the most important things is the copy (aka words) on your website. Here, content is the key. For more information on SEO check out our blog The Secret Behind SEO. We love to include our SEO launch package with every new website we launch and through our partnerships, we collaborate with only the most experienced SEO experts and consultants (typically with 10+ years experience in the SEO industry). You will be in safe hands to get your website launched and seen, a cut above most!

What is CMS?

CMS stands for Content Management System and is a tool that allows people to look after their website without needing to code. Although websites are still created with HTML, CSS, JavaScript and harness several technologies that are constantly evolving, a CMS makes an intermediary layer in-between non-techies and the code. There are many CMS platforms out there, but the most trusted is WORDPRESS. WORDPRESS is extremely powerful and flexible and that’s why we specialise in WORDPRESS.