Understanding this document 

Here’s a breakdown of different themes contained within our Privacy Policy, which we hope will help your understanding. 

The data we might collect may include:

Identity Data – names, usernames or similar.
Contact Data – addresses, emails and contact information.
Transaction Data – payment details and details of products and services purchased from us.
Technical Data – internet protocol (IP) address, browser type and version, operating system etc.
Usage Data – how you use our website, products and services.

What is Automatically collected data?

When you visit our website, certain (often non-personally identifying) information is recorded automatically. This information might include the type of browser being used, its operating system, and your computer’s Internet Protocol (IP) address (the number that your Internet service provider assigns to your computer whenever you surf the Internet). If you access our site from a mobile or other device, we may collect information from that device too (like its operating system, browser, type of device etc). If you access our website from a social network platform, we will receive certain information about you from the social network automatically. The information we receive will depend on your social media platform and your privacy settings and your friends’ privacy settings on that social network. Please do read your social network’s Terms of Service and Privacy Policy since their policies will function independent of ours. All the information we collect automatically will be for security purposes, to develop a efficient online experience for you, to generate statistics about our users or as required by law.

Our site includes social media features. Our integration of these features may allow third party social media provided to collect certain information such as Your IP address, which page you are visiting when using our site, and to set a cookie to enable the feature to function properly. Please note that the social media features hosted by a third party will be governed by the privacy policy of the company providing it and not the privacy policy of Mitsgriffin.

What is Personal data?

Personal data and personal information, means any information that can identify you as an individual (note it does not include data where the identity has been removed i.e. anonymous data). You can visit our website without providing us with any information. Any personally identifying information that we collect will be provided to us by you. And this might happen in a variety of contexts. You may provide such data to us if you complete an online form, when you register to participate in our community features or when you purchase any products or services from us. Additionally, we might obtain personal data from you when you ask for us help by any means.

Alternatively you might provide us with data when you comment on our site. Please note that your comments on our site blog or forums may be checked through an automated spam detection service. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Please check the Gravatar service privacy policy should it involve you. After approval of your comment, your profile picture is visible to the public in the context of your comment. Users should be aware that when they voluntarily disclose personal information that information can be collected and used. You are responsible for the personal information you choose to submit.

When we request data.

When you purchase products or services (whether paid or free) from Mitsgriffin we will request personal data. The personal data that we request may include your name, email address and where appropriate further contact information and your valid payment card or account numbers, sort-codes, expiration dates. We use this information to fulfill our service to you and to help us serve you better in the future. We will only share payment information as required by companies involved in your transaction. And we will not share your personal information with any other third party unless it is needed to fulfill our service to you.

There might be instances where we may request your personal information in order to grant you access to protected and secured parts of our site (like our E-courses or our knowledge-commerce areas). This information will include your registration data (name and email), information request data and response data (“User Information”). Access to certain content on our website may be allowed under an agreement between you and Mitsgriffin and will require a username and/or password. By accessing and using our protected and secured site(s), you agree to maintain the confidentiality of your username and password and consent to our Disclaimer.

How we use any data that is collected.


To improve site content and user experience.

Mitsgriffin keeps track of the websites and pages you visit within our site. This information may be used to improve the content, design, usability, and quality of the service, to improve your user experience; to generate and provide statistics regarding the use of our service, to deliver content from us that might benefit you, and to develop new products and services.

To support our relationship with you.

We use any personal information you have given us for purposes of supporting your relationship with Mitsgriffin. This support may include any webdesign and building that we carry out for you, any content creation, website support and development and/or any marketing that you instruct us to do on your behalf. We will also use your personal information to alert you to any of our products or services, our latest blog posts and our most recent news, and to provide you with our resources (e.g. tutorial documentation and e-books) as we deem appropriate. If you leave a comment on our site, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

By default Mitsgriffin does not share your personal data. We do not sell, trade or transfer User Information to third parties. However, we may we might provide User Information to our service providers for the direct emailing of our newsletter or online surveys. We will also disclose User Information if we have your consent; we need to share it to provide you with the products and/or services you requested; are responding to a court order or should you violate our Terms of Use.

Should Mitsgriffin employ third party companies to provide support, perform Website-related services or to assist us in analyzing our service, these third parties will only have access to your personal information to the extent required to perform these tasks on our behalf and will be obligated not to disclose or use it for any other purpose.

In case of an emergency or legal process.

In the event that Mitsgriffin should undergo a business transition (such as a merger, acquisition, corporate divestiture or dissolution like bankruptcy), or should sell all or a portion of its assets, we may share, disclose or transfer all of Your information to the successor organization, either during the transition, or for any due diligence that might be carried out before any such transition. In such a situation, you will be provided with notice that a transfer of your information is imminent, and you will be given an opportunity to opt-out of the transfer of your information.

Generally non-personally identifying information is used for identification purposes in the event of an emergency (threatening life or property), or where proper legal process allows using such information. For instance, we may use your IP address in cooperation with your Internet provider, to attempt to identify you if it is necessary to contact you or to bring legal action against you should you violate our Terms & Conditions, be causing injury to or interference (intentionally or unintentionally) with our company’s rights or should you be adversely affecting other users and causing harm by your activities.

We reserve the right to disclose your Personal Information, including credit card information, as required by law or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against you. Mitsgriffin will cooperate with government and law enforcement officials to enforce and comply with the law. Information may be disclosed, at our discretion, if we believe it is necessary or appropriate for claims and any legal process.

Your choices and legal rights.

Under certain circumstances members covered by the General Data Protection Regulation (GDPR) have the following legal rights in relation to their personal data:

  • to request access to your personal data
  • to request correction of your personal data
  • to request erasure of your personal data
  • to object to processing of your personal data
  • to request restriction of processing your personal data
  • to request transfer of your personal data
  • to withdraw consent

Your personal data will be retained indefinitely by Mitsgriffin unless you opt-out or unsubscribe. You always have the option to receive no future communications from us by opting out. You can opt-out and unsubscribe from Mitsgriffin at any time and when you do, we will delete all the information we have regarding you. To unsubscribe all you will need to do is scroll down to the foot of our sent emails and click the appropriate link. You can always request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you have any questions or difficulties in unsubscribing, please do contact us at [email protected]

You can access, review, update and correct Personal Information you have provided us by sending an email to [email protected] and explaining how you would like to modify your preferences. The accuracy of User Information is important to Mitsgriffin. You can always request updates to your User Information that is held by Mitsgriffin by contacting us.

How we protect the information we have.

Although we make every reasonable effort to keep any personal information safe and secure, we cannot promise, and you should not expect, that your personal information will remain secure in all circumstances. Although no method of information transfer over the Internet or electronic data storage is known to be 100% secure, our site does use secure socket layer (SSL) encryption for data. Neither Mitsgriffin nor the site mitsgriffin.com knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.